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Shipping Information

All of our custom 3D printed products are produced by our manufacturing partner, shapeways logo.  Unless otherwise specified, your order will be shipped by Shapeways and arrive in a box with their label.  The following are Shapeway's current shipping policies:


  • To the United States, we ship using either USPS or United Parcel Service (UPS).
  • To Australia, Canada and New Zealand, we ship using United States Postal Service (USPS).
  • To all other countries, we ship using UPS.
  • We are in the process of expanding our carrier offerings and will update this page when more become available.


All orders ship with a tracking number that you can use to monitor the status of your order in transit.


Transit Time & Pricing

DestinationOptionTransit Time (business days)Flat Rate
United States USPS First-Class 1-3 $4.99
UPS Standard 3-5 $6.50
UPS Two Day 2 $9.50
UPS Next Day 1 $15.50
Canada USPS First-Class 2-8 $11.50
Australia, New Zealand USPS First-Class 5-9 $14.99
Netherlands, Belgium, Luxembourg UPS Standard 1-2 $6.50
All other EU countries, Switzerland, Norway, San Marino, Vatican, Andorra, Liechtenstein UPS Standard Varies by country $9.50
All other countries UPS Standard Varies by country $19.99
All prices exclude VAT and Sales Tax.

Production Time

Our materials use many different production processes which means that their production times vary.  Please take note that we ship all items together, so the product in your order with the longest lead time will determine when your order will ship.  Example:  You order a set of earrings in white plastic (production time: 6 business days) and a pendant in premium silver (production time 14 business days) so your order will ship in 14 business days (the longer lead time of the 2 products.)


Post Office Boxes

In the United States, delivery to PO Boxes can be achieved using USPS.

Army Post Office, Fleet Post Office, Diplomatic Post Office

Delivery to APO, FPO and DPO can be achieved using USPS.

Shipping Internationally: 

Import Duty, Tax and Brokerage Fees

We make every effort to minimize any import duty, tax, and brokerage fees to which you may be subject. However, depending on the destination country of your order, duty, tax, and brokerage fees may be assessed upon importation. Our shipping charges are only for the cost of carriage and do not include these additional charges. Contact the customs authority in your country for further information.

Goods shipped outside of the United States or European Union will be described as plastic or metal goods. Combined import duty and tax are typically 5-20% of the total order value. In some cases, an additional brokerage fee may be assessed by the carrier.

We have retrieved these tariffs for you as an indication (check with your customs authority as these rates vary):

Plastic 3D prints - HS code 3926400000; 6.5% tariff
Sandstone 3D prints - HS code 6913901090; 3.5% tariff
Stainless Steel 3D prints - HS code 83062100; 0% tariff, though there might be 15% additional tax for bullion decoration objects
If delivery of an order is refused, you will be responsible for the original shipping charges, as well as any import duty, tax, and brokerage fees that may be assessed.


Customs authorities in Russia have recently tightened restrictions on imports, in particular on dutiable shipments to private individuals. Such shipments are currently under extraordinary scrutiny in an effort to improve accuracy of the accompanying shipping documentation. These additional requirements have led to an unprecedented number of customs holds and delays. UPS has temporarily "suspended the import of non-document shipments sent by private individuals to private individuals in the Russian Federation." Please accept our apologies. More info can be found at UPS.

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